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FAQ

What makes Sterling Accuris a better pathology lab than others?

For us, precision care, safe sample collection, timely delivery of reports, and precise reporting of patient results while adhering to health and safety precautions are the cornerstone of our success.

Do you provide any discount on blood tests or fully body checkup packages?

Yes. We offer Flat 20% off on all test bookings if your order is above ₹499. Also, we offer various discount on our all body checkup packages.

Do you provide home visit/collection service?

Yes. We do provide home collection services at your doorstep.

Please go ahead book your visit today from our top menu options in this website / chat or do call us on 812 813 0000.

Is there any preparation or precautions for patient before tests or body checkup?

Fasting maybe required in case of a few tests to ensure accurate results.In general, it is also advisable to abstain from alcohol and heavy diet at least for 24 hours before any health test. You can see the requirement for each test on the product page on our website / app.

Is home blood collection service free of charge?

Yes. If you book blood test or body packages through our website/app.We generally do not levy any home collection charges. However, a nominal fee is charged if your order is below ₹499. These charges will reflect in the final payment page.

How to book a test or full body checkup on website / app?

You can book a blood test or fully body packages on the website / app. It’s very easy as below:

  • Select package or test that suits your requirements from the top menu
  • Please add patient details along with address.
  • Choose your payment options.
  • Our executive will call you and confirm your visits.

That's it.

How long does it take to receive test results?

Though most tests are completed and reported within about 24 hours of receiving the sample for testing, certain tests take several days to weeks.

Your soft copy will be sent on registered email id and Whatsapp. Also, you will receive SMS with link to download your report. Also, your report is available on our website / app.

To know the status of the report, you can call our customer care team on 812 813 0000.

Can I book my tests as per the Prescription?

Booking test or body checkup is easier than never. We have upload prescription facility in our website / app. So once you upload prescription, our customer care team will get back to you and book your test.

Kindly note that doctor’s prescription is not required if you avail preventive full body checkup and individual test. For any illness test, prescription might be required.

You can also call us on 812 813 0000 to book your tests.

What to do If I am not sure which test to book? Also, have queries to whom to call?

You can call our health expert team on 812 813 0000 for any issues, queries, feedback, complaints, to get recommendations or to book your tests.

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